Global and Tenant Scope
A 'System' operator's scope can be 'Global' or 'Tenant'. Management operations that the 'System' operator can perform in 'Global' scope are different to the operations
that the 'System' operator can perform in 'Tenant' scope. The Global scope is equivalent to System operator permissions and the Tenant scope to Tenant operator permissions. The Tenant scope has privileged access to Privacy data for
GDPR compliance including: Analytics; QoE Statistics (Devices, Links Sites, Endpoints, PMs and
AD user Locations); Calls and Reports. Phone numbers displayed in the Call Details can be
masked for privacy GDPR by System operators.
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'System' operator with 'Global' scope can view all data excluding private tenant data; the 'System' operator in 'Global' scope cannot view private data about tenants, including QoE. |
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'System' operator with 'Tenant' scope can view only that selected tenant's data, including their private data. |
System operators can perform the following actions for tenant management:
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Manage Tenant Licenses Allocation |
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Manage Tenant Device Backup Settings |
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Configure Alarm Forwarding to Tenant Email (see Alarm Forwarding to Tenant Email ) |
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Configure Tenant Call Storage Settings (see Call Storage Enhancements per Tenant) |
For details on the operations that can be performed for each security level, see Operator Security Permissions.